Community is everything at a time like this and being open and transparent is really important to us as a business. We wanted to share an important note regarding our subscription plans and loyalty program on our mobile app.
- Firstly, we have paused all active subscriptions to our coffee packs purchased on our mobile app and rest assured, we will only resume these once our cafés are fully operational. So you don’t have to worry about their validity and expiration. It is hard to tell when we will be able to open our doors to you again but we will be in touch and update you as we receive more information.
- We are also making sure that the Wave Coins you’ve collected so preciously will continue to be valid without any deductions to your loyalty levels. Once we’re up and running, you can start from exactly where you left off and continue to accumulate Wave Coins.
We’ll continue to monitor the situation and keep everyone update through our communication. We hope these help in clarifying any doubt you may have. If not, you can write to us at firstname.lastname@example.org or reach out to us on Facebook, Instagram & Twitter or leave us comments below and we’ll get back!